Pricing
Plans for businesses, with the same end-to-end encryption and the same verification in every one. For your customers, SecureChat is always free.
Free during launch
For as long as the launch lasts, every business gets the Professional plan at no cost. The prices below will apply after the launch, and we will give you at least 30 days’ notice (see the Terms).
Plans
-
Base
To start serving customers on SecureChat.
USD 0 /month
Free
- 1 owner, 1 integrator and 2 agents
- 100 active conversations per month
- Web inbox, API and webhooks
- Attachments up to 5 MB
- Email support
-
Free during launch
Professional
For growing support teams.
Price after launch:
USD 49/monthAfter launch. Today: free.
- 1 owner, 2 admins, 3 integrators and 10 agents
- 1,000 active conversations per month (+USD 0.03 for each additional conversation)
- Web inbox, API and webhooks
- Your business logo in the app
- Attachments up to 25 MB
- Priority support
-
Enterprise
For large operations.
From USD 499 /month
Tailored plan: write to us.
- Unlimited owners, admins, integrators and agents
- 20,000+ active conversations per month
- Assigning conversations to agents
- Logo and attachments up to 25 MB
- Dedicated support
Prices in US dollars (USD), billed monthly. In every plan: end-to-end encryption, business verification, web inbox and API and webhook integration.
Compare plans
| Includes | Base | Professional | Enterprise |
|---|---|---|---|
| Monthly price | Free | USD 49 (free during launch) | From USD 499 |
| Owners | 1 | 1 | Unlimited |
| Admins | 0 | 2 | Unlimited |
| Integrators | 1 | 3 | Unlimited |
| Agents | 2 | 10 | Unlimited |
| Active conversations per month | 100 | 1,000 (+USD 0.03 each additional) | 20,000+ |
| Web inbox | Yes | Yes | Yes |
| Integration (API and webhooks) | Yes | Yes | Yes |
| End-to-end encryption | Yes | Yes | Yes |
| Business verification | Yes | Yes | Yes |
| Logo in the app | No | Yes | Yes |
| Maximum attachment size | 5 MB | 25 MB | 25 MB |
| Assign conversations to agents | No | No | Yes |
| Support | Priority | Dedicated |
Frequently asked questions
What is an active conversation?
A conversation with at least one message, from your business or from the customer, in that calendar month (UTC). Conversations with no messages that month don’t count. Reaching the limit never cuts off the conversations you already have: your customers and your team can keep writing.
Is security the same in every plan?
Yes. Every plan has the same end-to-end encryption, the same business verification and the same web inbox with one key per person. Plans change usage limits, not protection. More details in Security.
What happens when the launch ends?
We will let you know at least 30 days in advance, by email to the account owner and in the portal. You will be able to move to a paid plan, stay on Base at no cost, or stop using the service and export your conversations before that date. Moving to a lower plan doesn’t delete anything. The conditions are in the Terms.
Do my customers pay anything?
No. For your customers (the people you talk to) the app is always free, on any plan: they don’t need an account, a phone number or an email address.
Start today, for free
Create your business account and use the Professional plan at no cost during the launch.